Navigating the Risks – Generative AI and Legal Practice
In recent years, the legal industry has experienced notable transformation with the emergence of generative artificial intelligence (GenAI) based on large language model (LLM) systems such as ChatGPT, Bard, Bing and Copilot. These and other similar LLM tools present exciting
Guide to Designing and Implementing Effective Knowledge Management
Whether refreshing current Knowledge Management (KM) systems or starting a KM programme from scratch, this article sets out some essential steps on how to design and approach KM in a holistic manner. What is KM? KM for lawyers generally refers to strategies
Selecting and Evaluating External Legal Counsel
What In-house Legal Teams Look For While in-house legal departments are often responsible for providing almost all legal services to their organisations, sometimes the services of external lawyers are engaged for the following reasons: Expertise and experience in specific areas of
ChatGPT – Game Changer for Knowledge Management
By now most would have heard of how OpenAI’s ChatGPT has been taking the world by storm since its launch in late November 2022. Why is ChatGPT prompting so much discussion? Its interface is user-friendly, even for the Luddite. One merely
Risky Business: What Young Lawyers Should Know About Ethics and Risk Management
As a newly minted member of the Bar, you might be eager to take on your first case as a fully-fledged lawyer and finally put into practice all that you have learned and observed from your supervising partners and senior
External Counsel Guidelines – A Critical Risk and Compliance Challenge
Until recently, law firms would typically dictate the terms of business with their clients. Today, economic pressures and evolving regulatory requirements affecting corporations have put clients in the driver’s seat on the terms of engagement with a law firm. Evolution of
The Invasion of Requests for Proposal
In an ideal world, filling out lengthy requests for proposals (RFPs) to pitch for work is unnecessary. You should rely on your reputation as a lawyer and clients to come to you. Unfortunately, RFPs are now a constant presence, with law
Law Firm Marketing and Business Development
Going the Extra Mile In today’s increasingly competitive market for legal services, it is no longer sufficient for lawyers to handle clients’ instructions in a professional and timely manner. Law firms need to go the extra mile by providing “value-added” services.
Knowledge Management and Business Development – Luxury Or Necessity?
The Legal Business Landscape Today Technology and new dynamics of the business relationship between lawyers and clients are driving change in the legal industry. The classic law firm business model is losing its lustre. Clients today demand better service, faster turn-around and
Risky Business – Managing Your Files and Practice
The transition from law school to law firm can be daunting and sometimes frustrating. Unlike law school examinations, legal issues in practice seldom come packaged in hypotheticals designed to flush out legal principles that were taught in that semester. Instead, the